5 Mistakes To Avoid When Hiring A Carpet Cleaner
MISTAKE #1: Choosing a carpet cleaner based on low price.
Low price can be the bait that attracts your phone call. But once the cleaner gets into your home they pressure you into paying for a much more expensive job. Low price can be for single-process cleaning. Rarely does the consumer know what this means and when told requests the dual-process cleaning instead which is more thorough but costs much more. Low price can mean the carpet cleaner has cheap equipment and uses low grade cleaning products which will not effectively clean your carpet.
MISTAKE #2: Choosing a carpet cleaner based on a single telephone call.
Always get a specific written quotation before any company starts any work, then you’ll know exactly what the carpet cleaner recommends and you won’t be the victim of high-pressure sales tactics when the technician steps into your home.
MISTAKE #3: Choosing a carpet cleaner who doesn’t offer a money-back guarantee.
In our view, every company should be fully accountable for its work. And if you aren’t pleased with the job in every way you shouldn’t have to pay for it period. Not all carpet cleaners offer a guarantee, or if they do the guarantee may be limited. Ask the carpet cleaner giving you a bid if they offer a money back guarantee and then make sure the carpet cleaner includes their Guarantee in the written quote.
MISTAKE #4: Choosing a carpet cleaner who is not IICRC trained.
If your carpet cleaner was not trained by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) he may be lacking in the knowledge of how to clean your type of carpet or upholstery. The carpet cleaner must earn the certification through study, experience and successful completion of formal written examinations.
MISTAKE #5: Choosing a carpet cleaner that does not use CRI approved products.
The Carpet and Rug Institute approved products have been tested for safety and effectiveness but they come with a price. Any professional company will use a high quality product to get the best results.